Personal Assistant at Deloitte | April 2024

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has approximately 456,800 professionals all committed to becoming the standard of excellence of professional services firms.

Deloitte’s professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities, and enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. All our professionals are united by our shared values, a set of core principles that guide our collective behaviour. They set the expectations we have for one another and define how we, as stewards of Deloitte, should behave. They provide common ground to unite us across cultures and geographies. And, importantly, they help us to earn the trust and respect of our key stakeholders. Our shared values are: Lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector; with offices in Kenya, Uganda, Tanzania, Zambia, Malawi, and in the process of expanding our operations by re-opening an office in Ethiopia.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities. From professional development to leadership opportunities and career advancement, we empower our people to be their very best – because that’s how you make an impact.

Deloitte’s Audit service offering utilizes a comprehensive methodology designed to bring our extensive professional and technical resources to audit engagements in an efficient, and cost-effective manner. In our audit process, we combine a rigorous risk and needs analysis, diagnostic processes, and a client service assessment structured to provide our clients with a superior audit clearly focused on them.

We currently have an exciting opportunity for a dynamic individual to join our Audit team as a Personal Assistant. This position will be based in our Tanzania office.

The incumbent will provide effective support to the client facing teams while ensuring timely delivery of work in the allocated area.

• Manage the schedule of the Partner including acknowledging invitations, scheduling appointments, keeping track of all planned meetings and ensuring that he/she is properly briefed on the agenda as appropriate, making travel arrangements and processing travel expenses and claims;
• Screen incoming and handle outgoing calls. Sort out correspondence and other documents while ensuring that the Partner’s filing is up to date and confidentiality is maintained;
• Attend to Partners, Managers and Seniors’ questions and requests for information either physically or online;
• Make calls on behalf of Managers to communicate information to clients;
• Draft correspondence and other communication for the Partner’s approval, ensuring that they conform to the firm’s guidelines;
• Create templates and prepare letters of engagement for all clients, ensuring relevant standard terms and conditions are attached from the Intranet;
• Keep confidentiality and proper records management of clients’ information;
• Draft various documents for managers’ and partners’ signature; these include clearance and acceptance letters for new clients, review of working papers, and various letters as need arises;
• Prepare cover letters for outgoing correspondences, fee notes and registering outgoing correspondence;
• File all correspondence handled and maintain a register for all signed financial statements;
• Assist the department in tasks like formatting documents and other needs; and
• Perform any other duties as may be assigned from time to time.

• Bachelor’s Degree in a related field;
• Qualification in secretarial training;
• Experience using the suite of Microsoft Office suite;
• Minimum of five (5) years’ experience in a similar role, within professional services/advisory firm is essential, inclusive of working for more than one Manager/Director;
• Working for an international recognized Firm is an added advantage;
• Ability to operate office equipment such as photocopier, printers, etc.
• Be a Tanzanian citizen or eligible to work in Tanzania.

Behavioural competencies

• Effective interpersonal and relationship building skills;
• High initiative and strong client delivery focus;
• Adaptable, managing change and ambiguity with ease;
• Sound problem-solving ability.
• Professional demeanour;
• Good planning and organisational skills; and
• Ability to use discretion and deal with sensitive information in a confidential and professional manner.

Technical Competencies

• Ability to pay meticulous attention to detail;
• Well-developed computer skills with excellent typing skills (speed and accuracy);
• High competency in English communication, both written and verbal;
• Good numeracy skills;
• Excellent report writing skills; and
• Focus on quality and risk.

Your role as a leader
At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Leadership Capabilities  

Influence – Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.

Performance drive – Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.

Talent development – Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.

Why Deloitte?
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Our purpose
Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. #Makinganimpactthatmatters

Recruiter Tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you research to gain background about our firm and the business area you are applying to.

To the successful candidate, the Firm will offer a competitive and performance driven remuneration package, a highly energized team environment comprising individuals who are committed to working as one to make an impact that matters.

Please note that candidates that do not attach their CV and Certificates will not be considered. Please indicate your preferred region in the application.

Closing date:  21 April 2024