Distribution Controller at AB InBev | April 2024
Job Description
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The key purpose of this role to is to drive a consistent Service Level by ensuring superior Customer/POC execution of the Delivery Process while executing our competition strategy responsibly. Grow profitability by exploiting delivery mode opportunities and other productivity outputs in line with DPO/VPO standards.
Key outputs and responsibilities:
Delivery Productivity & Execution Management
In trade coaching with errant offenders on Bottle Loss, MBFU, Refusals, OOS to ensure optimal Service Levels
Ensuring that delivery modes share is adhered and continually look for opportunities to pursue cheaper modes
Master Data verified for accuracy & standards verification
Carry out 3PL and Own Driver load execution and verification
Adherence to market visit plan, conduct, coordinate and train drivers in meetings ensuring adherence to SOPs and OWDs done to open the gap where necessary
Ensure adherence to MCRS routines in line with the DPO SCL standards
Adherence to DPO/VPO Pillars and Means Requirements to drive KPI and PI results
Adherence to Financial Controls and Budget setting support
Continuous improvement through tracking, measuring and reporting on KPI/PI’s through the use of problem-solving tools & mindset
SLAs established and managed with key stakeholders
Financial Controls
Manage Tier 2 financial performance and execution against the budget and ensure alignment with Variable Logistics Costs
Ensure Latest Estimate is calculated with plans to recover on deviations – Variable Logistics Performance achieved
Quality Management
Ensure Quality is clear in the Route Delivery Execution Process and people know and follow it
Ensure all employees understand the customer complaint process
Ensure that the driver base is trained and equipped to identify quality related issues and understands correct handling methodology to minimise issues
Safety as Priority
Ensure Safe Operating practices in line with our Safety Culture
Maintain Safe work and delivery environments
Profile:
Relevant 3-year tertiary degree/diploma, preferably in Supply Chain and or Logistics
4 years’ experience in a customer service role within an FMCG Supply Chain and or Logistics
Valid Code 08 Driver’s License
Proficiency in Microsoft Office
SAP/Syspro experience will be preferred
Knowledge of customer service principles
Demonstrates reliability
Good interpersonal skills / builds good relationships
Ability to work under pressure
Verbal ability and communication skills
Excellent self-management and planning skills
Strong achievement orientation
Additional Information:
Band: VII
AB InBev is an equal opportunity employer, and all appointments will be made in line with AB InBev employment equity plan and talent requirements.
The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short-listing
