Young Graduate – Fuel Card Executive at TotalEnergies | June 2024

§  Integrity

§  University degree in business or marketing/Administration

§  Knowledgeable in MS Office package

§  Communication skills essential

§  Customer service skills

§  Business contacts

§  Sales/ Negotiation skills

·   HSEQ: Respect of the Golden rules and all the HSE rules and standards of TOTAL by all the staff, contractors, customers…

• Manage a customer portfolio consisting of Prepaid and Postpaid clients.
• Sales executive charged with ensuring allocated targets for portfolio growth and KPI for prospection, lead development and new account opening KPI’s are met. Follow-up on collections in relation to monthly DSO targets.
• Maintain SALSA KPI’s for customer visitation, opportunities/ prospects, and action plans.
• Implement New Ambition goals by transitioning customers to service package offers.
• Utilize TOMCARD/ Tom Invoicing, SAP and TEMC+, Cross Border Project to effect CRM requirements
• Implement auditors’ recommendations as given by TotalEnergies Africa.
• Liaise/Train Territory managers and station managers in relation to EPT machine handling.
• Confirm Accounts balances of post-paid client by submitting a letter quarterly; and making sure we receive a signed and stamp letter from the client that prove the balance confirmation.
• Work on reconciliation of fuel cards accounts assigned when need arises
• Prepare for credit control meetings and Implement decisions made by Credit Control Committee; monthly
• Follow up of invoicing process and deliver invoices on before 10^th and 22^nd of every month.
• Introducing Fuel Card System to new client
• Report Fuel Card System technical problems which are not within our expertise to technical team via Applicam (TOMCARD) and TEMSI (TEMC+) by creating and following up on ticket items.