Head Product – Merchant Acquiring at Palmpay | March 2024

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Job Description

About Us:
PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, and Tanzania and expanding to other markets. We’re reinventing the payment experience by making it easy and reliable for everyone to get payment services. 

Duties and Responsibilities:
●Identify market demands and build strong business and product cases to develop merchant-acquiring products. 
●Working as a product owner closely works with internal and external teams (BD, Channel Products, R&D, Operations, Settlement, Reconciliation, and Compliance) to fully deliver product results on time. 
●Maintain a great product service level by handling product-related issues to meet our merchants’ and customers’ demands. 
monitoring industry trends, competitor movements, and regulation changes regarding the digital payment industry. 

Qualifications and Required Skills:
●Bachelor’s degree in IT, computer science, and other social sciences. 
●Above 7 years of relevant product experience in banks, PSPs, and card schemes from the Merchant Acquiring/Product Department.
●Great knowledge of merchant accounting, including scheme rules, card processing, card bin management, payment system, recon and settlement, risk control, POS terminals, payment apps, merchant dashboards, etc. 
●Excellent interpersonal and negotiation skills, both internally and externally.
●Keen attention to details and strong analytical and problem-solving skills. 
●ability to prioritize and execute tasks in a time-sensitive environment. 
●English must be working level.
Prefer candidates from Card Scheme (Visa, MasterCard), PSP (PesaPal, UBX), Banks (CRDB, NMB, KCB, Equity, ABSA, Stanbic, Exim Bank, DTB), and Merchant Acquiring/Product Department, 
Senior Level.
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