Supply chain Assistant-Warehouse at Danish Refugee Council (DRC) | October 2024

DRC

Founded in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities – in more than 40 countries around the world. DRC has been implementing emergency response projects in Tanzania since the onset of the Burundi refugee crisis in 2015 in three refugee camps in the Kigoma Region at the border with Burundi. DRC’s integrated projects for refugees, asylum seekers and host communities comprise sectors such as Camp Coordination and Camp Management (CCCM), Protection, Water, Sanitation and Hygiene (WASH), Shelter and infrastructure, General Food Distribution (GFD) and Livelihoods.

Overall purpose of the role

Day to Day Warehouse Management. To ensure smooth running of supply chain function to meet the program needs in line with the DRC Operations Handbook, donor and government rules and regulations

Geographic scope: Tanzania-Kigoma Region

This role has a focus on Tanzania and ensures compliance to DRC procedures and guidelines within the country.

Main responsibilities:

Warehouse Management

• Ensuring full compliance on warehouse/inventory management
• Receiving, safe keeping and dispatching goods as per DRC warehouse management policy
• Ensuring adherence to safety and security standards across all warehouse premises
• Conducting physical inventory checks, monthly or regular checks as per DRC and Donor’s guidelines.
• Manage Warehouse and general storage of warehouse facilities and consignments.
• Provide weekly warehouse stock reports and share with Supply Chain Team Leader – Logistics
• Provide timely information on items that needs to be disposed of, this includes unused or expired commodities (broken, expired etc.)
• Conducting delivery follow up and coordination with other warehouse colleagues on delivery of various goods and services to different locations.
• Making prior communication and arrangement on items that need to be shipped from one location to another
• Follow up on securing camp entrance permits for Nduta and Nyarugusu Refugee camps. This involves coordination with Government Authority, DRC sector leads and other supply chain colleagues for timely camp entrance permits.
• Providing timely incident reports related to warehouse facilities or consignment stored in the warehouse in case of any discrepancies observed.
• Providing information to Supply Chain staff responsible for asset management in case any new asset or equipment is purchased and need to be received, stored or upon dispatching.
• Securing all warehouse documentations in a proper way as per DRC filling SOP

Representation

Build and maintain strong relations with external stakeholder where this relates to Supply Chain. This includes with suppliers, relevant governmental bodies, UNHCR and its logistics partner.

Essential Experience

• At least 3 years’ experience in Supply Chain functions in a Humanitarian context
• Knowledge of supply chain management especially logistics
• Knowledge of key donor policies and compliance procedures, like UNHCR, DANIDA etc
• Experience working with DRC Dynamics or a similar ERP system
• Full professional proficiency in English and Kiswahili
• Excellent communication skills – both oral and written

Competency profile

• Compliance and Detail-oriented
• Strong team player
• Excellent interpersonal skills, culturally sensitive and adaptable
• Flexible, enthusiastic and willing to learn from others  

Education:

• Bachelor’s degree or Diploma in relevant sector and field experience.
• Certificate in Humanitarian Logistics and Supply Chain Management

Languages:

• Fluency in English
• Fluency in Kiswahili

Key stakeholders:

• SCM, Area Manager and Head of Support Services
• Supply chain staff, Programme Staff
• Donors,
• Suppliers
• Local authorities