Specialist: Telco Infra & PacketCore at Vodacom | April 2024

April 10, 2024
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Job Description

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose: 
To maintain the Telco Infra & PacketCore operational activities by controlling, managing and supporting the day to day operations; to ensure highest possible network uptime, achieving KPI targets, operational excellence as well as efficiency in the operation processes and cost. Ensuring there is E2E quality of experience to end users

Key accountabilities and decision ownership 
•Packet Core Operation: Control and operational management of the Packet Core network domain in order to deliver end-to-end network availability and KPI target; to ensure preventive, reactive and corrective maintenance is done as required; ensuring regular updates are performed as per vendor recommendations; maintaining and emphasizing system security in Packet Core and its network domain.
•IP design and optimization: Design and implement IP Networks that will cutter for current and future demand, with network
•Availability at the heart of the design; monitor and optimize to ensure the optimal paths are always preferred. Manage corporate customers connectivity E2E
•Packet Core Planning and Organization: Involved in the evolution and roadmap of the Packet Core network environment and its associated network elements, in order to advise the business on optimal and up to date solutions that will make Vodacom the market leader. 
•Incident Management: Provide support for incident management – escalation, reporting, updating, root cause analysis and recommendation
•Cloud Infra: Manage and monitor infra resources; create, onboard and manage the life-cycle of VNF/VM/VNFC. Collaborate with application owners in resolving issues related to Infra and/or hypervisor
•BCM / DRP: Ensure all BCM and DRP are in place and in accordance with Vodacom policy


Core competencies, knowledge and experience 
•At least 2 years’ experience in Telecommunications Operations
•Experience of working with multiple suppliers / vendors / partners
•Proven experience in IP environment 
•Problem Analysis and resolution
•Effective communication skills – oral and written
•Analytical skills
•Planning & Organizing
•Risk Management

Must have technical/professional qualifications: 

•University Degree in Telecommunications Engineering, Electronics Science, Computer Engineering, computer science or equivalent
•Certifications in IP related fields CCNA, JNCA, HCIA, is an added advantage
•Knowledge of mobile telecommunications/GSM network architectures/ technologies
•Understanding of Cloud Infra architecture
•Proven knowledge in Unix/Linux
•Programing languages such as C/C++, Python e.t.c

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What’s in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You’ll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone – We’re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.