Senior Business Development Manager at Profitroom | May 2024
Job Description
Senior Business Development Manager (remote in East Africa)
Profitroom – Empowering hotels directly
Currently, we are looking for a seasoned Business Development Manager East Africa.
As a Business Development Manager specializing in hospitality technology solutions, your main goal is revenue growth. You’ll achieve this by identifying, cultivating, and securing partnerships with hotels looking to improve guest experiences and operational efficiency through innovative technology. The objective is to promote long-term sustainable growth.
Responsibilities:
- Driving sales within the assigned territory (East Africa with primary focus in Tanzania, Kenya)
- Meet or exceed sales targets by executing a strategic approach to improve market share
- Understand and communicate Profitroom’s USPs
- Collaborate with the marketing team to build brand recognition
- Establishing and maintaining rapport with key customers; identifying new customer opportunities, up-selling and cross-selling
- Represent Profitroom at trade shows, forums, and conferences to increase the company’s profile throughout East Africa
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct market research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare and manage sales contracts in compliance with legal regulations
- Maintain accurate records of sales, revenue, invoices, etc.
- Provide reliable feedback and after-sales support to clients
- Build long-term relationships with new and existing customers
- Mentor and develop entry-level staff to enhance their sales skills
- Ensure and upkeep internal procedures including the upkeep of CRM
Requirements
- Experience in the hospitality industry
- Proven track record of success in a senior sales role or a relevant position
- Excellent command of written and spoken English; fluency in a second language would be an advantage
- Willingness to support and mentor less experienced team members, sharing knowledge through additional projects
- Results-oriented mindset with a focus on processes
- Commercially savvy with a strong understanding of business dynamics
- Strong networking skills to foster relationships and drive sales opportunities
Benefits
- Enjoy Work-Life Balance: Embrace a fully remote and flexible work environment.
- Explore the World: Avail annual ‘Work with Us, Travel with Us’ vouchers.
- Grow Your Skills: Access foreign language classes (English, Spanish, German, and Polish) along with a dedicated team development fund.
- Stay Healthy: Benefit from co-financed life and medical insurance, access sports facilities and receive professional mental health support whenever needed
- Take Time Off: 24 days off with B2B contracts
- Share hospitality: Take 2 extra days off (annually) for CSR activities.
- Join Celebrations: Participate in company retreats, events, and wedding & baby packs, benefit from our employee referral program.
- Transparent Culture: Experience a flat hierarchy and open communication channels for transparency.
Recruitment process:
- Intro call with the Recruiter (up to 45 minutes)
- Role and Team fit interview with Hiring Manager (up to 60 minutes)
- Assessment Center with the team (up to 1,5h)
About us:
Profitroom is a global hospitality software technology company which originated from Poznan, Poland (and that’s where our HQ is) in 2008 and keeps on growing ever since – spans across 5 continents, with over 3500 customers constantly improving their revenue streams thanks to our products.
We deliver leading SaaS technology and marketing services to give hoteliers the tools to increase revenue performance, bookings and efficiency, and provide their consumers the best services and experiences.
