Risk & Claims Manager: Ports and Terminals at DP World | June 2024

Job Function

To manage the specialized Claims and other Insurance resolutions services to support the company. Communicate risk policies and processes for the Company. To provide hands-on development of risk models operational risk, risk assessment, assure controls are operating effectively, and provide research and analytical support.

Key Performance Areas:

• Responsible for handling all received claims for and against the company
• Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether the company is responsible and recommend reasonable payments.
• Develop and drive claim strategy to ensure claims are paid on time by designing and ensuring the implementation of Claims Online Approval System, conducting claim analysis and provide weekly report to the CEO
• Attending investigation meeting with TICTS investigation team in concentrated on finding the root cause of the incident so you can prevent the event from happening again.
• Monitoring auctions of overstayed goods carried out by TRA, ensure the collection TICTS dues, evaluate the monthly report for overstayed goods handed over to TRA, Auctioned goods and cash collected.
• Liaise with CWH for collection of monthly account of sale and verify the records against auction
• Designing and implementing an overall risk management process for the Company, which includes an analysis of the financial impact on the Company when risks occur and to communicate the value of risk management to the organization and its stakeholders
• Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the Company, ensure that the risk management framework remains appropriate to the context of the Company and follow Company rules and regulations.
• To align risk management with its objectives, strategy, and culture and provide strategic leadership for the risk function for TICTS including developing and implementing risk management initiatives and activities to ensure efficiencies in TICTS operations
• Promote systematic monitoring of risks, ensure risk reporting tailored to the relevant audience ensuring individuals understand their own accountability for individual risks
• Ensure all Company and Government directives are complied, and awareness is established to the Port/Terminal users to comply with the Company and Government directives as per procedures.
• Prepare insurance budget and maintain records of insurance policies in the Company i.e., Motor Insurance, Terminal Operator Liability and Property Damage & Business Interruption and ensure renewed before the deadline and ensure of zero penalty.

Qualifications Required:

• Bachelor’s degree in insurance or risk management

Skills and Experience Required:

Five (5) years’ experience in:

• Risk Management
• Science of Insurance & Actuarial Science
• Finance or Economics
• Strong verbal and written communication skills
• Good Customer service skills

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW TO CHANGE WHAT’S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.