“The world is yours with Meliá” 

Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It’s knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.

It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá? 😉🌟

REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

Hotel Information

The stunning Gran Meliá Arusha rises up between coffee and tea plantations. An exquisite first-class hotel with a wide range of luxurious comforts, located in a privileged natural environment. African exoticism and attention to detail, with a modern conference center and the personalized assistance of our RedLevel service.

• This spectacular hotel is located between the Serengeti and Kilimanjaro National Parks, opening out onto all of Tanzania’s majestic natural beauty.
• An oasis of five-star comfort and elegance, with extensive, unbeatable facilities, exclusive suites, and international cuisine, including the outstanding The Grill restaurant.
• Spa, infinity pool and gym. Perfect for a safari trip or luxurious business meeting.
• Number of Rooms : 171.

Mission of the position

Reporting directly to the General Manager of Gran Melia Arusha, you would be responsible for:

• The Operations of the Hotel of the hotel: planning, coordination, management, supervision and analysis of results from all Hotel Departments.
• Direct and inspire the high performance of hotel teams continuously evaluating and maintaining high service, quality and productive processes and workflow.
• Ensure the smooth implementation of the procedures and policies of Meliá Hotels International in alignment with the strategic plans.

• A minimum of 2 -3 years of experience as an Resident Manager or similar positions.
• Experience in five stars hotels or luxury segment.
• Be able to be front the operations and guest focus.
• 360 degrees of Hotel Operations knowledge.
• University diploma / degree, preferably in Tourism (or equivalent Hospitality and Tourism studies).
• International experience is preferred.
• Functional knowledge of all department operations.
• Attention to detail & a passion for excellence.
• Warm and dynamic person. 
• Demonstrate ability of Human Resources Management & Talent Development.
• Knowledge of IT tools used in hotel management.
• High geographical flexibility is preferred.
• English language is mandatory.
• Able to reside in Arusha (Tanzania).

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is “Towards a sustainable future, from a responsible present“. Thanks to al our collaborators, we make it possible.