Job Description
Responsibilities
- To handle the front desk.
- Handling the registration process for guests, obtaining necessary information, and providing room keys.
- Answering guests’ questions and providing information about the services
- Will play a crucial role in ensuring guests’ needs are met throughout their stay by addressing complaints or concerns promptly and striving to provide excellent customer service.
- To provide a friendly and courteous welcome to guests as they arrive at the office as reception is the first point of contact.
- Managing incoming calls and redirecting them to appropriate departments or staff members. As well as respond to emails, messages, and other forms of communication in a timely and professional manner.
Requirement
- Bachelor or Diploma in business administration or any other related
- A minimum of 2 years of experience is desirable.
- Candidate should have good mannerisms.
- Good basic computer skills: Proficient in Microsoft Office and Outlook, particularly Microsoft Excel.
- Strong time management skills.
- Excellent communication skills: must be able to speak good English.
- The candidate should be a Tanzanian
- Candidate should have a great personal outlook – smartness and presentable
HOW TO APPLY.
Upload your CV here. Only shortlisted candidates are to be contacted.
Deadline: 26th August 2024 at 1700hrs.