Rader Recruitment Job Vacancy- Parts Administrator (mining projects) | June 2024

Responsibilities

1. Receive parts counter enquiries.

1. • All customers immediately acknowledged and serviced.
   • Recognition of the arrival of a counter customer must be registered. 

2. Receive parts enquires by phone ,email, in person or other means.

• All enquiries are responded to providing accurate, up to date quotations for that customer in line with the company’s terms for that customer.
• Any ambiguous enquiries are followed up with the customer to identify what is actually required.
• A complete, and updated parts and service reference library is maintained in line with the relevant PDP.
• A working knowledge of basic parts product is maintained.

3. Efficiently Process Order and process B/O (back order) items.

• Contact the customer to advise when B/O items are available for collection and invoicing.
• All B/O’s are processed in line with the company’s credit policy.
• Follow up on the B/O report in conjunction with the PSSR to identify miss-allocated B/O’s and correct them.

4. Credit note requests.

1. • All requests for returns are dealt with in line with the relevant PDP.

Requirements 

• Minimum 6 month induction programme in a Caterpillar dealership with a preference for hands on technical knowledge gained in a workshop environment.
• Qualified to a minimum of OND level in an engineering related discipline.

For further assistance,

kindly contact 0787 672 327.