Partnerships Manager at Beem | May 2024

Company Description

Beem is a Pan-African startup with a presence across more than 25 African markets. We envision an Africa powered by enterprises, empowered through technology. Our mission is to enable enterprises to create lasting relationships with customers across Africa using sms, ussd, airtime & chat through our products BeemAPIs, BeemEngage & BeemMoja. Read more about our story at www.beem.africa/about.

Culture, Career Growth and Development / Life At Beem

At Beem, our most valuable resource is our people. We’re serious about our work, but embrace fun and flexibility to get the job done. We believe that employee satisfaction starts with creating a supportive and inclusive environment where employees feel welcome no matter their personal or professional backgrounds. We’ve developed a unique culture of constant learning and are investing in developing our people. Through regular feedback on your performance and monthly reviews, you get an opportunity to discuss your challenges, aspirations, career goals and continuously keep growing in a fast-paced organization thus building a rewarding long-term

Position Summary

The Carrier Relations & Partnerships Manager will act as a point of contact, lead negotiator and strategist in dealing with and developing relationships with carriers, vendors & partners, including telecom operators. This entails vendor selection, contract/price negotiations, onboarding, contract and relationship management and managing, tracking and reporting vendor performance. The position will be the primary point of contact for resolution of internal and external issues associated with carriers/vendors. The position will work closely with the Company’s Business Development, Operations, Support and Finance teams, and requires a team player with good written and verbal communication and relationship building skills.

Responsibilities/Duties:

• Work with the management to identify the correct strategy for extending its telecom connectivity and lead the strategy execution across the region(s)
• Initiate and manage new and existing operator relationships, as well as local partners, and ensure all internal departments have the necessary information to interface with the carrier/vendor.
• Build relationships by making initial contact, identifying key stakeholders, building trust with the decision makers from prospecting till operator partner onboarding
• Maintain long-term business relationships by identifying new business requirements and opportunities
• Learn the industry and give inputs to the Product Team on new opportunities for Enterprise Messaging, USSD, Airtime Solutions, and other mobile engagement services
• Work with Business Development to develop and update vendor cost models and solicit and negotiate vendor quotes and delivery terms
• Work with the technical team to set-up new connections post-agreement execution
• Participate in relevant industry events and conferences in the area and represent Beem in the telecom market
• Act as escalation point for any request (technical, commercial, ordering, billing, etc.) made to carriers

Requirements

This position is for you if you:

• Know what Beem is about, are able to grasp the big picture and share our long-term goals
• Like to interact effectively with people of different cultures and backgrounds and preferably speak multiple languages
• Can influence and persuade other people, even without direct authority
• Are a skillful public speaker, good at presenting ideas and plans in a persuasive manner
• Are skilled in negotiating tactics, effective in utilizing analysis and creative solutions to extract the greatest value for the company
• Are able to think calmly and effectively when under pressure
• Get work done quickly and independently without much supervision
• Are very comfortable using online and mobile tools
• Can manage and prioritize multiple discussions and issues at the same time
• Can analyze cost variances and trends and are comfortable working with numbers

Benefits

1. Attractive remuneration
2. Health insurance subsidy
3. International travel
4. Learning opportunities