Internal Communication Officer at Heifer International | March 2024

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Job Description

Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identify, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Heifer recognizes the central role of communication in the realization of its vision, mission, goals, and objectives. For Heifer International to be more agile, innovative, and responsive to stakeholders’ expectations, internal and external communication are critical elements. Strategic communication reinforces Heifer’s position as a relevant, dynamic partner and a leader in the agriculture sector. For this purpose, Heifer International adopts communication as a strategy to mobilize the support of its clients (farmers) staff, partners, donors, opinion leaders, and decision-makers (National and Provincial Governments) among other stakeholders.

The role may be located in any of the following countries: Ethiopia, Kenya, Nigeria, Tanzania, Malawi, Senegal, Uganda, Rwanda or Zambia.

Essential Character Traits
Manages complexity; Decision quality; Directs work; Plans and aligns; Optimizes work processes; Ensures accountability; Collaborates; Builds effective teams; Communicates effectively; Organizational savvy; Courage; Instills trust.

Responsibilities & Deliverables

A. Internal Communications (60%)
Implement the internal communications plan for the region to engage all critical internal stakeholders from the frontline to country, regional and global audiences.
Manage internal communications platforms for the region including but not limited to the intranet, newsletters, magazines, publications, videos, messaging platforms, and townhalls.
Develop content and messaging around current projects, identifying and documenting key project impact and stories for dissemination internally.
Identify and support opportunities to create communications campaigns, engagement activities and increase visibility within the Africa region and across Heifer International internal network.
Support communications capacity development to empower staff with the knowledge and skills to communicate clearly and effectively with internal and external clients.
Monitoring and reporting of key internal platform data and statistics towards continuous improvement.

B. Corporate Presentations, Templates and Designs (10%)
Develop quality corporate presentations, graphic designs, and other templates in support of the SVP Africa region, and for effective Communications in the region using PowerPoint, Canva and similar design tools.
Ensure presentations, designs and templates are in line with Heifer Communication’s corporate standards and guidelines.
Identify and support opportunities to increase Heifer’s brand visibility via relevant networks and high-level relevant events.

C. Events Management (20%)
Manage internal communications events and engagement activities to ensure quality experiences from conception through post-event review, ensuring consistent, high-level service in all event phases.
Manage all aspects of internal event planning, and coordination while meeting strict deadlines and troubleshooting any issues that arise during events.
Support the planning of Africa regional events, Internal and external, especially with graphic designs and internal communication, ensuring that key events are effectively communicated internally.

D. Social Media (10%)
Support the graphic design of content for Heifer’s internal and external social media platforms that increases audience traffic to and engagement with Heifer social media platforms.
Support the creation of cutting-edge social media designs, content, and campaigns on relevant existing and emerging platforms.

Minimum Requirements
6-8 years’ experience in Communications, Media, Digital, or related disciplines.
Demonstrated ability to develop quality corporate presentations, graphic designs and templates using PowerPoint, Canva and similar tools.
Demonstrated ability to create content that is persuasive, clear, and concise, while able to convey and engagingly present technical ideas/knowledge for varied audiences.
Excellent organizational skills, including multitasking, time management, and attention to detail.
Experience in building and maintaining positive business relationships.
Ability to handle pressure and make good decisions quickly.
Knowledge of the development sector and in particular the work of INGOs, bilateral and multilateral institutions.
Experience in knowledge dissemination.

Deadline for Application: 26th March 2024.