HR Officer at Exim Bank | March 2024
Job Description
Job Description
The role holder will be responsible for maintaining a harmonious workplace by assisting the Employee Relations Manager and supporting employees with their concerns.
He/she will be responsible for a variety of tasks including investigating complaints, providing guidance on policies, and contributing to activities that promote employee well-being.
Roles & Responsibilities
• Assist in investigating and mediating employee concerns, complaints, and grievances confidentially and professionally.
• Assist in the resolution of employee relations issues, following established policies and procedures.
• Assist the Employee Relations Manager in proposing recommendations in respect of the labor legislation and case law to ensure good employee and labor relations.
• Conduct research and prepare reports on employee relations trends and data.
• Assist with the onboarding of new employees and conduct training on company policies required.
• Act as a key contact point for the planning and implementation of ER initiatives including wellness events, diversity inclusion events, ER communication and change.
• Assist in preparing case summaries and reports for discussion and decision-making.
• Maintain accurate and confidential employee relations records.
• Build relationships with unions, manage union expectations and act as a contact person.
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