Housekeeping Supervisor at Altezza Travelling Limited | June 2024

Company Description Altezza Travel is a team of dedicated wildlife specialists based in Moshi. Our mission is to turn your Tanzanian dreams into reality by organizing top-notch Kilimanjaro climbing expeditions and wildlife safaris. With unparalleled safety standards and individual care for each guest, we ensure your adventure with us becomes a lifetime memory.

Role Description

General Responsibilities

• Supervision of the housekeeping and laundry operations to ensure quality standards are met.
• Ensure the department is operated in accordance with the standards and procedures of the hotel and follow all guidelines.
• Provides prompt ,courteous, and professional guest services.
• Provide timely feedback to the supervisor or general manager.

Specific Responsibilities

• Ensure standards of cleanliness , hygiene , and tidiness in all rooms, corridors, and public areas.
• Assignment of rooms to housekeeping staff, instructing ,delegating, and controlling staff with responsibility.
• Assist with training of employees and ensuring that they have tools, and equipment needed to effectively carry out their job duties.
• Inspect all assigned rooms and public areas to ensure furnishings, equipment, linens are clean and in good repair.
• Overseeing the ordering, delivery, count and storage of all linens and all items including bathroom items, equipment, cleaning material etc.
• Ensure fouling, breakages or decommissions(whether or not caused by guests )are reported immediately to the duty manager for resolution and or charge.
• Notify the management to the needs of housekeeping staff, materials or equipment as required.
• Notify management when par levels for supplies and equipment are insufficient.
• Maintain procedures for security of lost and found items.

Qualifications

• Supervisory Skills and Communication
• Experience in housekeeping and laundry
• Customer Service skills
• Strong attention to detail and organizational skills
• Ability to work well in a team
• Knowledge of safety and hygiene standards
• Experience in the hospitality industry is a plus
• High school diploma or equivalent

How to Apply:

All interested applicants should submit a cover letter, CV, supporting documents, and phone number to HUMAN RESOURCES MANAGER, ALTEZZA TRAVELLING LIMITED P.O .Box 938 Moshi Kilimanjaro. or send through hr@altezza.travel Please make sure the subject of your email will be: HOUSEKEEPING SUPERVISOR – APPLICATION Deadline for the submission of applications is at 4 PM on 30/ June /2024 Only applications in English will be considered. Please note that only short-listed candidates will be contacted

For more information do not hesitate to call 0757195654