Head: Operations- General Cargo at DP World | June 2024

Job Function:

This position provides the leadership and direction for the day to day operations of the General Cargo terminal. Maintain and create safe working conditions while ensuring and maintaining a high productivity and cost efficient operation. Member of the terminal management team and having a direct influence on the further growth and development of the facility.

Key performance areas:

• Execute strategies for the operations department in line with & contributing to the company vision & strategy, within the borders of business plan & budget. Manage the daily operations according to the agreed operating principles of the business & relationships with customers.
• Participate in selection, negotiation & finalizing agreements with suppliers & customers & where appropriate be responsible for execution & maintenance of service levels as agreed.
• Contribute input to development in technology & systems as applicable to improve efficiencies in cost, productivity & customer service.
• Ensure compliance with HSSE policies & procedures by all operational staff.
• Liaise closely with shipping companies, customs agents, trucking companies, Customs, port authorities, and other statutory authorities to ensure that their requirements are met.
• Measure and monitor performance against critical criteria, policy and guidelines.
• Manage all people matters, internal and external stakeholders including Labour Unions.
• Ensure that the terminal adheres to global standards for container terminal operations.
• The incumbent is expected to improve existing methodologies, processes and measurements when executing duties on an ongoing basis.

Qualifications required:

• Preferably a university degree in logistics, maritime and port, or process/industrial engineering or a marine qualification at least at Masters 1st Class level (where he has had command of a vessel).
• Post Graduate studies in Port and/or Terminal Management, or related business studies.

Skills and experience required:

• Minimum 10 years in operations management roles in General Cargo terminals.
• Understanding of the container shipping industry and modern terminal operations.
• Experience on vessel/yard planning and yard strategy and preference knowledge of TOS applications such as Navis, Zodiac, etc.
• Experience in cost and productivity optimisation through process optimisation.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW TO CHANGE WHAT’S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.