Graduate Trainee – General Trade at TotalEnergies | July 2024

Candidate Profile
Knowledge of basic accounting
Technical knowledge and marketing skills
Working experience at both field and main office
Bachelor’s degree in business administration, marketing, engineering, or a related field. 
Analytical Skills: Strong analytical skills with the ability to interpret sales data and market trends. Proficiency in using sales analytics tools and software.
Excellent communication and interpersonal skills. Ability to build and maintain strong relationships with clients and internal stakeholders.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software. Familiarity with ERP systems is an advantage.
Organizational Skills: Detail-oriented with strong organizational and time management skills. Ability to manage multiple tasks and meet deadlines.
Market Knowledge: Knowledge of the Tanzanian fuel market and regulations is a plus. Understanding of aviation fuel industry standards and practices.

Activities
The Graduate Trainee is responsible for assisting the General Trade manager with overseeing and implementing the sales strategies and operations for the General Trade – Business to Business (B2B) land bulk fuel and aviation fuel sectors. This role requires a detail-oriented and proactive individual with excellent sales administration skills to ensure smooth operations and achievement of sales targets. The Graduate Trainee will work closely with the General Trade Manager to monitor sales performance, develop client relationships, and drive business growth and will be responsible for Aviation Sales.

Key Roles and Responsibilities:

Sales Monitoring and Reporting:
Track Sales Data: Regularly monitor and analyze sales data, including volume, revenue, and profit margins, for both B2B fuel and aviation fuel sectors.
Performance Reporting: Prepare detailed sales performance reports on a weekly, monthly, and quarterly basis for the General Trade Manager, highlighting key metrics, trends, and areas for improvement.
Market Analysis: Conduct thorough market analysis to understand market trends, customer preferences, and competitive landscape. Use this information to identify potential growth opportunities and threats.
Forecasting: Develop and update sales forecasts based on market conditions, historical data, and input from the sales team.
Sales: Update pricing and offers to aviation customers as well as prospecting.
Sales Implementation:
Sales Strategies: Implement effective sales strategies and plans designed to achieve business objectives. This includes setting sales targets, developing pricing strategies, and creating promotional offers.
Sales Coordination: Coordinate with the sales team to ensure alignment with sales goals and targets. Provide them with the necessary tools, resources, and support to achieve their targets.
Marketing Support: Assist in the development and execution of marketing campaigns and promotions. Collaborate with the marketing team to create compelling sales materials and presentations.
Collections: Collect funds for services rendered.
Client Relationship Management:
Client Engagement: Build and maintain strong, long-term relationships with key clients, ensuring high levels of customer satisfaction and loyalty.
Customer Support: Handle client inquiries promptly and provide effective solutions to their problems. Address any issues related to product quality, delivery schedules, and pricing.
Client Visits: Conduct regular client visits to understand their needs, gather feedback, and identify opportunities for additional sales. Provide clients with updates on new products, services, and industry developments.
Contract Management: Negotiate and manage sales contracts, ensuring compliance with company policies and legal requirements. Maintain accurate records of all client interactions and transactions.
Administrative Support:
Documentation: Manage all sales-related documentation, including contracts, agreements, invoices, and delivery notes. Ensure that all documents are accurate, complete, and property filled. 
Record Keeping: Maintain accurate and up-to-date records of sales transactions, client communications, and inventory levels. Use these records to generate reports and provide insights into sales performance.
Presentation Preparation: Assist in the preparation of sales presentations and proposals. Develop persuasive sales pitches that highlight the benefits and features of the company’s products and services.
Coordination and Communication:
Internal Liaison: Liaise with internal departments, including logistics, supply chain, finance, and marketing, to ensure seamless sales operations. Facilitate communication between the sales team and other divisions within the company.
Sales Meetings: Participate in regular sales meetings, providing updates on sales performance, market trends, and client feedback. Contribute to strategic discussions and decision-making processes.
Team Collaboration: Foster a collaborative environment within the sales team. Encourage the sharing of best practices, sales techniques, and market insights.
Compliance and Quality Assurance:Policy Adherence: Ensure compliance with company policies, procedures, HSEQ and regulatory requirements. Stay informed about changes in industry regulations and standards.
Quality Standards: Monitor and uphold the quality standards of the products and services offered. Ensure that all products meet client specifications and regulatory requirements.
 Audit Preparation: Prepare for and participate in internal and external audits. Provide auditors with the necessary documentation and information to demonstrate compliance with company policies and regulatory requirements.

Contexte et environnement

Competition: 50 Oil companies authorised to market oil productsUnderstanding client needs: Clients with big product demand give tough tender conditions eg. Mining, Cement, ConstructionUnderstanding our strength and weakness points: Tough logistics of supply to serve Lake region, Mbeya and Kigoma; Control on fuel short deliveries on situations whereby transport of the fuel is handled by TotalEnergies contracted transporter and the distances covered are big.Preventive mechanism is required when a large credit facility is necessary without a cover (security deposit or bank guarantee

Informations supplémentaires

JOB DIMENSION

Achieve department target of approx. 214k metric tonnes (MT) of white products land fuels, 12.0 k MT of black and 22k MT of aviation fuel.Assists the General Trade Sales Manager and Executives in the running of the General Trading business.Adheres to the Confidentiality rules of the companyAdheres to Delegation of authority rules of the companyAdheres to Group and Company Code of Conduct