Fraud Analyst at Vodacom | April 2024

Banking Jobs, Information Technology
Dar es Salaam
April 10, 2024
Full time Permanent
Apply Now

Job Description

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.  

Role Purpose and Key Accountabilities

Role Purpose: 

  • The key purpose of the Fraud Analyst is to ensure prevention and detection of fraud in Vodacom processes and systems. 
  • In addition to checking on the integrity of systems in place, the position requires an inclination towards continuous improvements in fraud detection, proactive design and implementation of preventive controls and detecting anomalies.

Key Accountabilities:

  • Prepare Fraud Training Needs Analysis for Internal and External Stakeholder, conduct relevant fraud trainings, develop, and maintain knowledge, skills, and capacity.
  • Drive Corporate Security Control Baseline (CSCB) results to acceptable level as indicated in the annual goal setting process.
  • Perform at least Quarterly Fraud Risk Assessments (FRA). regular fraud assessment and monitoring on revenue streams, which includes Subscription Fraud. 
  • Perform fraud forensic analysis and investigations upon receiving alerts, tip-offs, and reports.
  • Quantify and report on fraud losses, fraud loss prevented, and fraud loss recovered as part of management briefings.
  • Attend Regulatory related fraud tasks.
  • Continuously monitor and improve to ensure that proper fraud controls in place, valid, and effective and efficient.
  • Research new fraud management methodologies and controls – ensure the same are updated on Vodacom fraud management policies, procedures, and systems.
  • Support in developing and delivery of fraud awareness programmes.  

Qualification, Competencies, knowledge, and experience

  • Degree/Advanced Diploma in at least one of the following: Information Technology, Statistics/Mathematics.  
  • Strong data analysis skills with good knowledge on Programming Languages   SQL, Python etc
  • Revenue assurance or Fraud Management certifications.
  • Attention to Detail: Ability to focus on the lowest level of detail(granularity) and assess the impact at the macro level.
  • Strong analytical skills and a good grasp of forensic investigation methodologies
  • Strong mix and combination of technical, training, and awareness publicity, and financial skills.
  • Passion for the role: Exhibit enthusiasm and a can-do attitude about work and deliverables 

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

Apply Now

Related Jobs