Business Development Manager at DP World | April 2024

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Job Description

Job Function

To grow the business through successful selling of logistics services and/or products that fit the client /customer needs thus contributing to operational effectiveness, client/customer satisfaction and company profitability.

Key Performance Areas

  • Establish relationships with new prospects and secure contracts with new customers.
  • Drive the entire sales cycle from prospecting to account development.
  • Identifies and closes business prospects and leads that promote revenue and profit growth.
  • Proposes competitive logistics solutions to prospects, leads and client needs.
  • Take the lead in responding to prospect/client RFIs and RFQs in collaboration with all the internal stakeholders.
  • Meets and exceeds set revenue and profit targets.
  • Develops and maintains close, strategic relationships with key clients and prospects.
  • Technically position the company’s products versus the competition.
  • Collaborating with internal departments to always provide excellent customer service.
  • Develop and maintain functional knowledge of the products, services and operations offered by the company. Interact regularly with departmental and operations managers and develop close and cooperative working relationship with to ensure the customer’s needs are met.
  • Define, regularly review, and build a pipeline of target prospects.
  • Pursue and secure target opportunities from the defined target customer list.
  • Coordinate and engagement of sales activities with key stakeholders within the company.
  • Lead the pricing/quotation function of the business.
  • Execute any other task(s) assigned by the line manager.

Qualifications Required

Skills and Experience Required

  • At least five (5) years of demonstrable achievement in selling in freight, customs clearing and or general logistics products.
  • Excellent communication & presentation skills
  • Ability to develop, implement and monitor Product/trade lane (Air and Ocean)
  • A self-starter, able to take initiative and work in a fast-paced environment.
  • Hands on experience with sales CRM software
  • Thorough understanding of the selling process
  • Good background in insightful sales
  • Ability to initiate high level commercial relationships.
  • Strong ability to develop winning customer value propositions.
  • Thorough knowledge & understanding of the East Africa logistics market (Air and Ocean)
  • Confident, energetic, agile, competent, and innovative
  • Proven sales result.
  • Excellent interpersonal skills and a team player.
  • Excellent organizing, planning, and negotiation skills.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.


EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.