Job Location : Head Office, Hq

Job Purpose:
Provides high-level administrative support to Exco with the day-to-day business of the bank.

Main Responsibilities:

• Manage and maintain executive schedules for travel, conferences, and appointments.
• Coordinate internal events related to Exco members.
• Coordinate local and international travel, visa arrangements and transfers for NMB staff.
• Accommodation and travel arrangements for Exco and other staff.
• Process payment for monthly travel invoices for all NMB staff.
• Coordinate Conference, accommodation, and business sustenance for Executives.
• Opening, reading and analyzing letters, agendas, memos, and determining significance; routing to appropriate Executives and parties as well as taking messages.
• Greeting and directing visitors to relevant Exco members
• Ensure proper operation, order maintenance and troubleshoot malfunction of office equipment for the Executive floor.
• Respond to customers queries, assist with problem solving and directing complaints to appropriate department/units.
• Maintain confidentiality of all correspondence to and from Exco members
• Maintain inventory of office supplies for executive office; anticipate need, place and often expedite orders when necessary.

Knowledge and Skills:

• Good understanding of banking policies and procedures; sound knowledge of services provided by NMB Bank Plc
• Excellent communication skills
• Good customer service, interpersonal skills and stakeholders’ engagements.
• Accuracy
• Organisational Skills
• Problem Solving abilities.
• Excellent time management skills, and ability to prioritise tasks effectively.
• Understanding and ability to use Microsoft Programs
• Qualifications and Experience:
• University Degree.
• 2 years or above experience in similar field.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.
Job opening date : 20-Mar-2024
Job closing date : 03-Apr-2024

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